Policies

Reservation Terms & Conditions Policy:

All reservations must be made with a valid Credit Card; The valid Credit Card presented to The Ashley gives us authorization to use it for the intended reservation, cancellation fees, damages, cleaning fees, smoking fees, as well as any and all incidentals during time of stay will also be charged to the Credit Card on file. We reserve the right to cancel a reservation without notice if we become aware of, or are notified of, any fraud or illegal activity associated with the payment for any reservation, on-line reservation or gift certificate.

Forms of payment

The Ashley accepts:
• Master Card
• Visa
• Discover
• American Express

Guest Payment Agreement

You agree that you will make only legitimate reservations in good faith for use by you, and not for other purposes, including without limitation, reselling, impermissible assigning or posting on third party websites, or making speculative, false or fraudulent reservations, or any reservation in anticipation of demand.

By making a reservation with The Ashley, and releasing your name, address, telephone number, email address, and credit card information you are creating a digital signature for that reservation and are entering into a binding legal agreement with The Ashley to be charged the full amount of your reservation.

Group Bookings

For group bookings please contact The Ashley management at 518-891-0922.

No Show Policy

Failing to arrive will result in forfeiture of your deposit or one night’s stay. Blackout dates will result in charge of full stay, taxes will apply. Failing to call or show before checkout time after the first night of a reservation will result in cancellation of the remainder of your reservation, and charge of cancellation fee.

Early departures/Refunds

Should you cancel your reservation once charged, or choose to leave prior to original departure date, the charge will remain in effect and not refunded. In emergency situations a credit may be issued for a return stay, however no refund will be given. Credit excludes blackout dates, as these reservations are guaranteed.

Cancellation Policy

The Ashley Cancellation Policy is 72 hours prior to check in day, 3pm (not including *Blackout Dates). If your reservation is cancelled after the 72-hour mark you will be charged for one night’s stay plus taxes.

Blackout Dates

*The following dates are considered Blackout Dates, and require cancellation 7 days prior to check in (also *Blackout Dates for any discounts, promotions, or gift certificates). If your reservation is cancelled after the 7-day mark you will be charged for one nights stay plus taxes.
Winter Carnival
President Week
Memorial Day Weekend
July 4th holiday
Ironman Lake Placid
Can-Am Rugby Week
Lake Placid LAX Week Event dates and blackout dates are decided by Sara-Placid Inn & Suites and subject to change without notice

Noise Policy

We expect guests to be respectful and mindful that visitors to the Adirondacks typically enjoy peace and quiet. Noise free rooms are not guaranteed.

Pet Policy

We only allow dogs in our pet friendly room(s). Dogs should be on a leash at all times on the property and may not be left unattended. You are required to pick up after your dog. If require accommodations for a pet friendly room please contact The Ashley prior to booking your reservation to ensure we have a pet friendly room available to accommodate you. The Pet Fee is an additional $65 per stay with $15 going to the Tri-Lakes Humane Society.

Smoking Policy

Please No Smoking in any of the rooms at The Ashley. Any evidence of smoking will result in termination of your stay and you will be charged the remainder of your stay plus a $250 smoking fee. Smoking is only permissible outside on the grounds of our property.

All reservations have been made aware of these policies, and have been instructed to visit Amandasvillagemotel.com prior to their arrival.

The Ashley - A Cozy Lakeside Retreat.

185 River Street · Saranac Lake, NY 12983 · 518-891-0922 · success@bnb-buddy.com